Melia Hanoi Hotel, Hanoi
About the Hotel
Meliá Hanoi is a prominent hotel located in the heart of Hanoi, Vietnam. It has received the Traveler's Choice Prize by TripAdvisor, highlighting its exceptional service and guest satisfaction. The hotel combines modern amenities with a deep connection to local culture, making it a notable destination for both business and leisure travelers.
Location
The hotel is strategically situated near major tourist attractions, including the Hanoi Opera House and Hoan Kiem Lake. It's conveniently located for guests interested in shopping and local street food, with easy access to the Trang Tien Plaza shopping center. Transportation options are readily available for exploring the city or travelling to nearby destinations.
Rooms
Meliá Hanoi features a variety of room options, including Deluxe Rooms and spacious Family Suites. The rooms boast stunning city views and offer modern designs with comfortable furnishings. Guests can expect amenities such as in-room coffee and tea service, minibars, and complimentary daily bottled water.
Eat & Drink
The hotel offers diverse dining experiences, including the El Patio restaurant which serves international themed buffets. Cham Restaurant specializes in authentic Asian cuisine, presenting street food in an upscale setting. The Level Lounge, located on the 20th floor, provides an elegant atmosphere for hot and cold tapas along with various beverages.
Leisure & Business
Meliá Hanoi includes a fully equipped gym, an outdoor pool with stunning views, and a spa offering a range of treatments. The hotel is well-equipped for business needs with nine versatile event rooms, including a grand ballroom that can accommodate large gatherings. Personalized services are available to ensure successful events.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Yoga class
- Sports trainer
Guest Parking
- Electric kettle
Services
- Room service
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
- Children's pool
- Children's play area
Spa & Leisure
- Seasonal outdoor pool
- Casino
- Sun terrace
- BBQ facilities
- Spa & wellness center
- Sauna
- Jacuzzi
- Beauty treatment
- Massage
- Pool with view
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
I was thrilled with our stay at this hotel! The rooms were just perfect for our young family with a child, offering a great view and a separate living room, bedroom, guest toilet, and a large bathroom with double vanity, bathtub, and walk-in shower - it was simply sensational. The service was top-notch with extremely helpful and friendly staff who were attentive to all our needs, providing a range of services including room service, car hire, dry cleaning, laundry, welcome drink, tours/ticket assistance, and even a happy hour. The location was excellent, within walking distance from the Old Quarter and the Lake, making it fantastic, walkable, and central to all the key areas we wanted to visit. The dining experience was probably the best I've ever had at any hotel, overlooking Hanoi with a superb selection and impeccable service. Overall, our stay was a wonderful experience that I can't recommend enough!
The hotel is centrally located in the heart of the French Quarter, making it ideal for exploring the city on foot. The rooms are very spacious and comfortable, featuring a large double bed and a modern well-equipped bathroom with bathrobes and slippers. The service provided by the English-speaking staff was top-notch, with polite and professional interactions ensuring a high level of quality. The dining experience offered outstanding cuisine, a mix of oriental and western specialties, and fresh juices, although it could be inconvenient for foreigners. Overall, the hotel provides a luxurious stay with great value for money.
I had a mixed experience at the hotel. The dining options were fantastic with a variety of Asian and Western food, but unfortunately, my rooms on a higher floor all had the same issue. The service was exceptional, especially at The Level Lounge, but there were some inconsistencies in the daily operations. The location was great, close to many attractions, but the value for money could have been better considering the pricing compared to nearby options.
I couldn't have been happier with my stay at this hotel. The rooms were spacious, well-appointed, and had fantastically comfortable beds. The evening bites on the Level Bar at the 20th storey were a delightful touch. The service was top-notch, especially the chief concierge who went above and beyond to assist me. The location was ideal, within a short walking distance of the Old Quarter and Hoan Kiem Lake, providing easy access to great restaurants and attractions. The dining experience was exceptional, with a wide selection of delicious options, especially the traditional shabu-shabu. Overall, a fantastic hotel with only slight room for improvement in certain areas.
I stayed on the 9th floor and had a fantastic time at this hotel. The rooms were huge and fantastically comfortable. The perks of afternoon tea, evening drinks with amazing food, and breakfast options were all superb. The quiet ambiance made my stay even more relaxing, with little street noise as a bonus. However, the dining experience left something to be desired.
I had a mixed experience at the hotel. On the one hand, the rooms were nice with very comfortable beds, but there was an air conditioning problem that made it very cold with a bad smell. On the bright side, we had access to the Level Lounge, where we enjoyed fresh fruit, coffee, and cookies.
When I walked in, the room had a very damp smell, but the beds were wonderfully comfortable, and the huge bathroom was a nice surprise. Having a separate living room and two toilets was super convenient for two guests.
The hotel rooms are fabulous-clean, very spacious, comfortable, and equipped with all the facilities one could possibly want. However, the room being changed had a moldy smell. The staff is helpful and friendly but had some issues with excessive noise. The hotel's location is excellent, at the edge of the old quarter, just a quick walk to Hoan Kiem Lake. The dining experience is out of this world with excellent food stations. The facilities are top-notch.
The hotel rooms were very comfortable and spacious with a great bathroom, clean, and well-decorated. The service was incredibly polite and helpful, with friendly staff. The location allowed easy access to places I wanted to visit and good restaurants, though some attractions were closed. The dining experience was superb with a vast choice for every taste. The facilities were well-maintained and enjoyable, suitable for business travelers.
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